I’ve managed two different commercial properties in the Galleria area with water features, and Butchers Pools was my vendor for all things water-related for many years. One property had a large fountain that acted as a landmark in the area, and it was always sparkling clean, no issues. The second property had a much smaller water feature but acted as a centerpiece for the property. At the second property, I had inherited another vendor who has horrible customer service, was not maintaining the fountain per the agreement and once Butchers came on board, it was determined the motor was in the process of seizing up. Butchers – in freezing cold temps of January – dug into the fountain, cleaned it up, and had it functioning properly within a few months. Whitney and her husband are wonderful to work with! They are a family-owned / operated business and understand the importance of customer service and relationships.

Nancyrae S.